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Frequently asked questions

Yes.

Instructions for how to perform a black-start of the system can be found in our online operating instructions.

https://www.solarwatt.co.uk/manuals/solarwatt-battery-vision/operation/behavior-during-a-power-cut

Does the main AC cable have to be disconnected in this case?

The AC main (grid) cable does not need to be disconnected. The system will immediately switch back to the mains when it is available again.

No. The system must be connected to the power grid. Permanent stand-alone ("island mode") operation is not permitted.

Our 'Battery vision' system, consisting of the individual components 'Inverter vision' 'Battery vision pack and top pack' and 'Meter', can initially be operated maintenance-free; there are no mandatory requirements for maintenance work to be carried out to preserve their function.

However, the products are electrotechnical components that can be checked for safety and function as part of a recurring inspection of electrical systems or must be checked in public buildings. The term 'maintenance services' in the Solarwatt warranty conditions is to be understood in this context. In this case, the note for maintenance work in the online manual of the product applies: 'Only qualified installers who have been trained by Solarwatt may carry out service and maintenance work on Battery vision.'

https://www.solarwatt.co.uk/manuals/solarwatt-battery-vision/legal/safety-instructions

It is not possible to charge the battery in backup mode via an AC generator connected to the AC connection of the inverter. In backup mode, there is no mains voltage and no mains frequency, so the AC connection is switched off.

Currently, the only way to charge the battery in backup mode is via the PV modules connected directly to the vision one/three hybrid inverter.