Frequently asked questions
The complete list of devices that are compatible with the SOLARWATT Manager can be found under the following link on our online manual:
https://www.solarwatt.co.uk/manuals/solarwatt-manager/commissioning/device-connector
Reactive load management involves wiring Charger vision into the CHINT Meter DDSU/DTSU included with SOLARWATT Inverter vision (also sold separately), then enabling & configuring the max. current of the household incoming in the SOLARWATT Pro app. When configured, the charger's throughput will be reactively curtailed when the total throughput of the charger and household demand from the grid would exceed that of the incoming, to prevent a blackout.
The full installation instructions are outlined in detail in our online operating instructions:
https://www.solarwatt.co.uk/manuals/solarwatt-charger-vision/installation/load-management-optional
Our 'Battery vision' system, consisting of the individual components 'Inverter vision' 'Battery vision pack and top pack' and 'Meter', can initially be operated maintenance-free; there are no mandatory requirements for maintenance work to be carried out to preserve their function.
However, the products are electrotechnical components that can be checked for safety and function as part of a recurring inspection of electrical systems or must be checked in public buildings. The term 'maintenance services' in the Solarwatt warranty conditions is to be understood in this context. In this case, the note for maintenance work in the online manual of the product applies: 'Only qualified installers who have been trained by Solarwatt may carry out service and maintenance work on Battery vision.'
https://www.solarwatt.co.uk/manuals/solarwatt-battery-vision/legal/safety-instructions
Please refer to the relevant manufacturers' declaration - Cutting off and replacing solar module connectors.
SOLARWATT does not offer a wall bracket for Battery vision.
The battery must be placed on a stable solid surface and fixed to the wall with the included wall brackets (which secure the tower to the wall, but are not load bearing). Please observe the specified clearances:
https://www.solarwatt.co.uk/manuals/solarwatt-battery-vision/installation/installing-battery-vision
Solarwatt accepts no responsibility for individually created stands or brackets etc.
There are two ways to restart SOLARWATT Manager devices:
- Disconnect from power
- Restart via the EM.Setup interface
Disconnection from the power
EnergyManager pro and Manager rail:
To disconnect the power supply, switch off the associated fuse, wait approx. 20-30 seconds and switch on again
Manager flex:
Unplug the mains plug, wait approx. 20-30 seconds and plug it back in
Restart via the EM.Setup interface
Accessing the SOLARWATT Manager EM.Setup in your browser
In the 'Summary' section of EM.Setup, it is possible to restart the manager by clicking the 'Restart gateway' button.
We detail everything you need to know about the return and disposal of our PV modules in our dedicated online user manual page:
https://www.solarwatt.co.uk/manuals/solarwatt-panels/disposal
The following models of Charger vision are available.
SOLARWATT Charger vision (7 kW, single-phase 32A, shutter)
SOLARWATT Charger vision (11 kW, three-phase 16/16/16A, cable)
SOLARWATT Charger vision (11 kW, three-phase, 16/16/16A, shutter)
The 'cable' version of our three-phase 11 kW Charger vision includes a fixed 6m long Type 2 charging cable which is permanently attached to the charger, while the 'shutter' versions include a socket to allow the customer to insert their own Type 2, Mode 3 EV Charging cable; please note there is no cable version of the single-phase 7 kW Charger vision.
Log in to the SOLARWATT Manager portal's demo mode with the following credentials and discover all the portal's features:
Username: Home-01
Password: Home2025
- Certificate, Manufacturer declarationpdf download (1.2 MB)Certificate Zertifikat Panel_vision_M_L 5.0_EPD_Enviromental Product Declaration
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