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Frequently asked questions
Please check our online manual page which outlines what the different LEDs mean on our Manager devices:
https://www.solarwatt.co.uk/manuals/solarwatt-manager/leds-and-buttons
Yes.
Instructions for how to perform a black-start of the system can be found in our online operating instructions.
https://www.solarwatt.co.uk/manuals/solarwatt-battery-vision/operation/behavior-during-a-power-cut
Does the main AC cable have to be disconnected in this case?
The AC main (grid) cable does not need to be disconnected. The system will immediately switch back to the mains when it is available again.
The following models of Charger vision are available.
SOLARWATT Charger vision (7 kW, single-phase 32A, shutter)
SOLARWATT Charger vision (11 kW, three-phase 16/16/16A, cable)
SOLARWATT Charger vision (11 kW, three-phase, 16/16/16A, shutter)
The 'cable' version of our three-phase 11 kW Charger vision includes a fixed 6m long Type 2 charging cable which is permanently attached to the charger, while the 'shutter' versions include a socket to allow the customer to insert their own Type 2, Mode 3 EV Charging cable; please note there is no cable version of the single-phase 7 kW Charger vision.
SOLARWATT does not offer a wall bracket for Battery vision.
The battery must be placed on a stable solid surface and fixed to the wall with the included wall brackets (which secure the tower to the wall, but are not load bearing). Please observe the specified clearances:
https://www.solarwatt.co.uk/manuals/solarwatt-battery-vision/installation/installing-battery-vision
Solarwatt accepts no responsibility for individually created stands or brackets etc.
The maximum length is 100m.
We officially recommend the use of a shielded cable with twisted pairs for RS485 communication, e.g. LIYCY (TP) 2x2x0.34 mm² for indoor use, and for outdoor use a UV and weather-resistant equivalent cable that complies with the required IP protection class IP65. However, using two cores of a high-quality CAT5e Ethernet LAN cable will also work - just make sure to use a cable tester to check the pin outs before running the cable!
Please refer to the relevant manufacturers' declaration - Cutting off and replacing solar module connectors.
The complete list of devices that are compatible with the SOLARWATT Manager can be found under the following link on our online manual:
https://www.solarwatt.co.uk/manuals/solarwatt-manager/commissioning/device-connector
The only requirement is that one phase must not be loaded with more than 1/3 of the rated power.
Log in to the SOLARWATT Manager portal's demo mode with the following credentials and discover all the portal's features:
Username: Home-01
Password: Home2025