We believe in the quality of our products.

Our modules are built to last for as long as the rooftops you put them on. That's why they're known as the generational panels. We're convinced that our durable and robust glass-glass solar modules will stand the test of time. That's why we're able to offer a 30-year performance guarantee.

Warranties on our panels

Guarantee conditions

• 97% guaranteed output in the first year
• Maximum power drop of 0.345% per year (2nd to 29th year)
• At least 90% guaranteed performance at the end of the 30th year

Warranty service

• Repair by SOLARWATT on site at the customer's premises
• Repair at SOLARWATT or at a third-party provider
• Exchange for replacement module
• We'll cover the costs for removal, installation, repair or replacement in the event of a warranty claim

Please note: This information applies to SOLARWATT Panel vision M / L / XL 5.0 or newer (excluding construct variants). For information about old stock panel warranties, please get in touch.

Our Battery vision home battery system and the associated Inverter vision inverters stand for durability, efficiency and the highest quality. That's why we give you a comprehensive guarantee on our storage solutions, so that you can benefit from a secure and sustainable energy supply in the long term.

Warranty conditions

• 12-year performance warranty, 10 year product warranty on Battery vision pack and Inverter vision (single-phase and three-phase)
• 2-year warranty on the DTSU 666 and DDSU 666 meters
• Guaranteed energy throughput with a defined state of health (SoH) of the battery

Warranty service

• On-site repair by Solarwatt or an authorized partner
• Repair at Solarwatt or at a certified third-party provider
• Delivery of an equivalent replacement product in the event of a defect
• Replacement of defective components to ensure system functionality
• We'll cover the costs for removal, installation, repair or replacement in the event of a warranty claim

With the SOLARWATT Charger vision, you get a EV Charger that combines the highest quality and safety with smart technology. To ensure that you benefit from reliable charging performance in the long term, we provide you with a comprehensive product warranty.

Warranty conditions

• 3-year warranty from the date of commissioning
• Valid for defects in materials and workmanship under normal use in accordance with the operating instructions

Warranty service

• Replacement of defective components with an equivalent spare part
• Repair or replacement by Solarwatt or an authorized partner
• Provision of a chargeable repair or replacement solution if there is no warranty claim

The SOLARWATT Manager is the central control unit for your solar power system. With its advanced technology, it ensures efficient monitoring and control of the system. We also offer you a comprehensive warranty for the SOLARWATT Manager, giving you maximum security and confidence in the quality and durability of our products.

Warranty conditions

• 2-year warranty on the SOLARWATT Manager flex & rail
• Warranty for material and manufacturing defects that impair the functionality of the product

Warranty service

• On-site repair by Solarwatt, an authorized partner or at Solarwatt itself
• delivery of a replacement product of at least equal value in the event of a defect
• Replacement of defective components to ensure system functionality
• Assumption of costs for removal, installation, repair or replacement in the event of a warranty claim

If scaffolding is needed to access the modules for removal or replacement, yes.

No, our SOLARWATT Panel vision modules do not contain such exclusions and we strive to have fair warranty terms that don't contain complex exclusion clauses like this - warranties should be worth their salt! Speaking of which, our solar panels are particularly well known for their resistance to salt air near the coast, owing to the glass-glass design we pioneered back in 1998.

(note: of course, some products, such as our SOLARWATT Manager, must be installed indoors!)

We offer 5 or 10 year warranty extension for SOLARWATT Battery and Inverter vision. These are available to purchase from our Pro shop. Purchase and activation of a warranty extension must be done within 6 months of installation and only affects the product warranty component of your warranty.

• If you're a system owner - get in touch with your installer to ask about this.
• If you're an installer - you'll find these on the SOLARWATT Pro shop.

For select product lines, we do carry historical backstock for the purpose of fulfilling rare warranty claims either locally or in our international facilities.

In some cases, it's not possible to exactly replace a module (and we understand this can cause complications in the case of inverter stringing). In these cases we make an assessment on a case-by-case basis.

If you'd like more details on how we handle warranty claims, please get in touch with a member of the team.

Yes! Our team and office is based in Shepperton, near London.

If you need any help with your SOLARWATT products, please check out our support centre at the button below:

Please fill out our online form and provide as much detail as possible, including serial numbers and photographs and a member of our support team will look into it.