Transportation and storage

  • Leave the solar panels in the packaging until installation.
  • Store the modules dry and protected from weather effects.
  • Recycle the packaging (foils, tapes, pallets, etc.). Contact your local waste disposal company for this purpose.
  • You are obliged to check the goods and their packaging for transport damage upon delivery.
    If you discover any damage, the damage must be noted on the delivery note.
    • noted on the delivery bill,
    • described in detail for each pallet and
    • documented by photographs.
  • Have these notes countersigned by the driver.
  • If more than a third of all modules on a pallet are damaged, refuse to accept this pallet.

In the event of transport damage, please create a ticket with the topic 'Transport damage' in the SOLARWATT Pro area under Service/Complaints.

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