Frequently asked questions

What devices is the SOLARWATT Manager compatible with?

The complete list of devices that are compatible with the SOLARWATT Manager can be found under the following link on our online manual:

https://www.solarwatt.co.uk/manuals/solarwatt-manager/commissioning/device-connector

How do I restart the SOLARWATT Manager?

There are two ways to restart SOLARWATT Manager devices:

  • Disconnect from power
  • Restart via the EM.Setup interface

Disconnection from the power

EnergyManager pro and Manager rail:
To disconnect the power supply, switch off the associated fuse, wait approx. 20-30 seconds and switch on again

Manager flex:
Unplug the mains plug, wait approx. 20-30 seconds and plug it back in

 

Restart via the SmartSetup interface

Accessing the SOLARWATT Manager EM.Setup in your browser

In the 'Summary' section of EM.Setup, it is possible to restart the manager via the 'Restart system' button.

 

What do the LEDs on the SOLARWATT Manager mean?

Please check our online manual page which outlines what the different LEDs mean on our Manager devices:

https://www.solarwatt.co.uk/manuals/solarwatt-manager/leds-and-buttons

Is there a demo mode for the Manager portal?

Log in to the SOLARWATT Manager portal's demo mode with the following credentials and discover all the portal's features:

Username: Home-01
Password: Home2025

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