GARAN Information for Installers

What is the EU-GARAN label?

The EU GARAN label was introduced to provide consumers with transparent information about manufacturer warranties and the shelf life of products. Manufacturer warranties supplement the statutory warranty. The GARAN label makes these warranty terms easily recognizable at a glance.

Solarwatt provides all current GARAN documents, links, and accompanying information in one central location HERE.

What does this mean for me as an installer?

The warranty is provided and guaranteed by the respective manufacturer. The GARAN label provides information about this warranty and its duration.

As an installer, you are not the guarantor. Your role is to pass on the provided information to your end customers or make it available to them.

End customers must be able to review the GARAN information before making a purchase decision. As a sales partner, you must therefore ensure that your end customers have access to the relevant warranty and informational documents.

What information must be provided to end customers?

Solarwatt will provide you with the necessary documentation for the affected products:

  • GARAN Label
  • Warranty Terms
  • Information on the Statutory Warranty
  • Additional information and links

When do the requirements take effect?

The GARAN requirements take effect on September 27, 2026.

As of that date, the relevant information for the affected products must be available and accessible to end customers prior to purchase.

Frequently Asked Questions:

 

Do I have to create the GARAN label myself?

No. The GARAN labels are provided by Solarwatt and do not need to be created or customized by you. For all affected products, you will find the current labels and related documents in the materials provided by Solarwatt.

Please use only the versions provided by Solarwatt to ensure that the information is complete and up to date.

Do I have to pass this information on to my end customers?

Yes. The relevant GARAN information must be made available to end customers before they make a purchase decision.

As an installer, you are not required to create the information yourself or evaluate it from a legal perspective. However, you should ensure that your end customers can access the provided information, for example, via links, documents, or proposal materials.

Where can I find the latest documents?

Solarwatt provides all current GARAN documents, links, and accompanying information in one central location HERE.

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